Hotchilli Cloud
Manager Agent (coming soon)New

The AI that reads your customer base and tells your sales team what matters this week.

Your sales team can look after maybe 500 accounts. You have 9,500 customers. Manager Agent reads usage, support, contract and CRM signals across all of them, and tells your team where the next £4M in revenue and £6M in pipeline actually is.

In design. Talk to us if you want to be on the first cohort.

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The 9,500-customer problem

Your sales team has time for 500 named accounts. The other 9,000 are doing things you cannot see.

Without Manager Agent

  • •Sales team covers 500 named accounts; 9,000 are invisible
  • •Churn is noticed after the contract is gone
  • •£M-scale projects fall through the cracks unactioned
  • •The exec asks "what should we focus on?" on Monday and nobody knows

With Manager Agent

  • Reads usage, support, contract and CRM signals across all 9,500
  • Flags churn risk with ARR-at-risk numbers, not vibes
  • Surfaces the 31 mid-market accounts ready for expansion this week
  • Monday morning, the sales team knows exactly where to start

What Your Manager Agent Does

Runs on a schedule. Reviews everything. Reports back.

Collect Data

Reads usage telemetry, support tickets, contract events, CRM activity and Concierge Agent interactions across the whole customer base.

Analyse Trends

Identifies patterns: which segments are growing, which are declining, what's working, what's not.

Spot Issues

Early warning on at-risk customers, unusual patterns, agents that need attention.

Find Opportunities

Identifies upsell opportunities, customers ready for new services, segments to target.

Write Reports

Generates executive summaries with insights, recommendations, and action items.

Push Instructions

Updates Concierge Agent priorities and strategies for the next period based on analysis.

What the sales team gets on Monday morning

One page. Where the next £4M in revenue and £6M in pipeline actually is.

Weekly Manager Agent Report — Acme Engineering Plc

Period: 23-29 May 2026

Coverage

9,500
Customers in base
500
Named-account coverage

Churn risk

  • 12 enterprise accounts showing high-risk signals
    £4.8M ARR at risk
  • Top alert: Northwood Manufacturing (£780K ARR)
    3 missed support SLA breaches, executive sponsor left in April

Opportunity, sales team touch needed

  • 31 mid-market accounts ready for expansion conversations
    £6.2M project pipeline if all engaged this quarter
  • Top opportunity: Lancaster Plastics (£40M revenue Manufacturing)
    Q3 contract renewal, 18-month usage growth +84%

Unattended, outside the 500

  • 9,000 customers the sales team does not have time for
    Manager Agent flagged 47 worth a Concierge Agent touch this week, £1.1M ARR signals

Recommended actions

  1. Priority call from named-account rep to Northwood Manufacturing this week
  2. Schedule Lancaster Plastics expansion conversation before Q3 renewal window
  3. Trigger Concierge Agent outreach to the 47 flagged outside-500 accounts

Run On Your Schedule

Different reports for different needs.

Daily Health Check

Quick scan every morning. Flags urgent issues only.

  • Critical alerts
  • Low balance warnings
  • Failed interactions
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Weekly Executive

Full analysis every Friday. The complete picture.

  • Trend analysis
  • Opportunity spotting
  • Recommendations
  • Agent instructions

Monthly Deep Dive

Comprehensive analysis. Board-ready insights.

  • Segment breakdowns
  • Revenue impact
  • Strategic planning

Let AI Manage Your AI

Manager Agents give you the insights you need without the work.

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