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Hotchilli
- is a provider of Internet and Telecom services based in the UK and is one of the UK's fastest growing and profitable companies. Offering both packaged solutions and traditional standalone services using both Internet and Telecom technologies, with clients ranging from SME to Corporate, resellers/affiliates to end users. The main core infrastructure is in Telehouse London and services offered include Server and Website hosting, broadband, leased lines, VOIP, traditional telecoms, IVR, SMS.

About Us
About Hotchilli
Client Testimonials
Contact Us
 
 
 
Any questions?
Speak to one of our representatives on
0844 264 2052 or email sales@hotchilli.com.

OR let us call you back for FREE!
 
 
 
 

Hotchilli's hardware and main connectivity is based in Telehouse Europe (London).
 
Our offices is situated convienently in Moorgate in the city of London.

Head Office
Newton House
Cambridge Business Park
Cowley Road
Cambridge, Cambridgeshire
CB4 0WZ

Sales Telephone: 0844 264 2052

Support Telephone: 0844 264 2050

Fax: 0844 264 2051

Email:
sales@hotchilli.com
support@hotchilli.com
accounts@hotchilli.com



Network Operation Centre (NOC)
Newton House
Cambridge Business Park
Cowley Road
Cambridge, Cambridgeshire
CB4 0WZ


Support Team
If you need to contact our Support Team please use the Total Control Panel to submit a support request or email support@hotchilli.com. Alternatively, you can telephone the support team on 0844 264 2050 24 x 7.
We will endeavour to respond to customer queries within 24 hours.


Complaints

If for any reason you're not happy with Redcentric's service, you can raise a complaint with any member of our team.

Upon receipt of a complaint from a customer, staff will notify the Quality Manager. Details of a customer complaint is reported and any supporting documentation, such as emails or a letter is registered on our CRM system in the form of a ‘case’ record. The creation of a case record automatically notifies Senior Management via email, including the Customer Relations Manager. The Quality Manager ensures that a case record has been raised and that the Customer Relations Manager aware of the complaint.

If you suspect abuse, please report this to us at abuse@hotchilli.com